Frequently
Asked Auto Glass Questions

Have auto glass questions? We have answers. If it’s not listed in our FAQs, just contact us – we’re happy to help!

How big of a windshield crack or break can you fix?
The general rule of thumb is the size of a quarter or smaller. Though techniques are available to repair a break as large as a dollar bill, we believe the area of distortion from a crack that size compromises the view and safety of the driver. If the break is larger than a quarter, or in the driver’s line of vision, most insurance companies recommend replacing the entire windshield.
Will my insurance company cover my glass replacement?
In the state of Arizona, glass coverage typically depends on your auto insurance policy. Most insurance companies offer full or partial coverage for glass replacement with comprehensive coverage, with some policies having a zero-deductible. It’s best to check your policy verbiage or contact your insurance provider to determine the specifics of your glass coverage.
Do you offer financing?

We have partnered with a third-party financing company. Our cash pay clients can now apply for financing if you don’t have glass coverage, or if you want to keep your insurance company out of the loop! Learn more about financing.

What kind of glass do you use?
We use original equipment manufacturer products only. This includes not only replacement glass, but our urethane as well. Original equipment manufacturer products follow the manufacturer’s guidelines for safety, fit, and finish. Aftermarket products have been known to have inconsistencies and tend to follow only the minimal government safety standards.
What is the difference between OEM, OEE, and aftermarket glass?
OEM (Original Equipment Manufacturer) glass is made by the same manufacturer that produced the original glass for your vehicle, ensuring an exact match in quality, fit, and performance. This product may or may not have your vehicle make’s logo on it.

OEE (Original Equipment Equivalent) glass meets the same quality and safety standards as OEM glass but is produced by a different manufacturer. It offers similar performance and fit but may have been manufactured by another OEM vendor.

Aftermarket glass is produced by a third-party manufacturer and may not meet the same quality and safety standards as OEM or OEE glass. It is often lower in price and may result in an improper fit.

Does replacing the original factory windshield create any problems?

Replacing a factory windshield will not cause any issues. Our well-trained technicians will ensure precise installation with original equipment manufactured parts, accurate calibration, and no water leak or air noise issues. Remember, your safety is our top concern!

Can I drive my vehicle immediately following my replacement?

A.G.E. recommends following the general safety guidelines for our premium grade urethane. After installation, refrain from driving the vehicle for at least 30 minutes to allow the adhesives to set properly. We provide essential safety instructions that should be strictly followed.

Do you warranty your work?

Absolutely! It is important to us to do quality work, and we take every possible measure to ensure it is done right the first time. Auto Glass Excellence offers a lifetime warranty against manufacturers’ defects and our workmanship for as long as you own the vehicle. We also provide a year of complimentary chip repairs.

Should you have a problem or concern, please contact us and we will address it immediately. We truly believe that our follow-up and service are superior to our competitors’.

Do you offer free dinners?

Mama always said “there ain’t nothing for free.” We offer the finest quality products and services, backed up with our warranty and our word. We don’t offer any gimmicks as part of our effort to introduce customers to our work. Satisfaction is guaranteed! Our customer is our No. 1 concern at A.G.E. We do not use deceptive advertising to lure our customers. We pride ourselves in doing business the right way.

Our Services

$

Windshield Replacement

$

Windshield Chip Repair

$

ADAS Recalibration

$

Back & Side Glass

$

Sunroof Replacement

$

RV Glass

$

Window Regulators

$

Mirror Glass

$

Fleet Glass

Contact A.G.E. Today

If you would like an estimate for your glass replacement or repair, please request a quote online. Gather some basic details, complete the form, and we’ll be in touch with a quote and to schedule an appointment. If you’d rather speak with someone, we can do that too!

Request a Quote

Financing Available

West Valley:
(623) 815-1520

Central Phoenix:
(602) 431-6109

East Valley:
(480) 778-0137